Colour Consultancy Terms and Conditions

1. Scope of Service

  • Decor Archive provides professional remote colour and interior design consultancy services based on the information, images, and brief supplied by the client.

  • Services focus on colour selection, material coordination, and aesthetic direction for residential interiors, delivered digitally.

  • All recommendations are advisory and design-led. Implementation, purchasing, and installation remain the responsibility of the client.

2. Client Information & Accuracy

  • All services are based on the photographs, measurements, preferences, and written information provided by the client.

  • Decor Archive is not responsible for inaccuracies resulting from incomplete, unclear, or misleading information.

  • It is the client’s responsibility to ensure that all submitted materials accurately represent the space, lighting conditions, and existing finishes.

3. Subjective Nature of Design

  • Interior design and colour consultancy are inherently subjective.

  • All recommendations reflect professional judgement, experience, and creative interpretation.

  • Individual taste, personal preference, and perception of colour and style vary between clients.

  • Clients acknowledge that they may not personally like all aspects of the proposed scheme and that this does not constitute grounds for complaint, refund, or rework beyond the agreed revision allowance.

4. Nature of Design Recommendations

  • Colour, material, and styling recommendations are influenced by lighting, screen settings, paint batches, finishes, and surrounding elements.

  • Final appearance may differ from digital visuals.

  • Decor Archive cannot guarantee that the implemented result will exactly match expectations.

  • Clients are encouraged to test physical samples before committing.

5. Deliverables

Foundation Level Palette Service

  • This service provides a curated colour direction and tonal palette, with optional suggested paint shades.

  • It focuses on establishing a cohesive visual foundation rather than full product specification.

Advanced Colour Scheme Service

  • This service provides a fully personalised design scheme inspired by Decor Archive’s signature video format.

  • It includes specific paint colours, materials, and selected products, presented in a digital design pack.

  • Two rounds of revisions are included.

  • Additional revisions may be subject to additional fees.

6. Revisions

  • Revision allowances are defined within each service package.

  • Revisions must be requested within 7 days of receiving the initial delivery.

  • Requests outside this period may not be accommodated.

  • Additional revisions beyond the stated allowance may be charged.

7. Turnaround Times

  • Estimated delivery times are provided at the point of booking.

  • Timelines begin once all required information has been received.

  • Delays caused by incomplete submissions or late responses are not the responsibility of Decor Archive.

8. Payments

  • Full payment is required at the time of booking.

  • Work will not begin until payment has been received.

  • All prices are stated in GBP unless otherwise specified.

9. Refunds & Cancellations

  • Due to the bespoke nature of the services, all sales are final.

  • Refunds are not available once work has commenced.

  • Cancellations before work begins may be considered at the discretion of Decor Archive.

10. Intellectual Property

  • All design materials, layouts, palettes, visuals, and written content remain the intellectual property of Decor Archive.

  • Clients are granted a personal, non-commercial licence for personal use only.

  • Materials may not be reproduced, resold, or used commercially without permission.

  • For Advanced Service Projects, Decor Archive may use elements of the completed design presentation, including video-based scheme content, for promotional purposes on social media platforms. Any such use will exclude personal details of the clients. By purchasing an Advanced Service, the client provides consent for this use.

11. Limitation of Liability

Decor Archive is not responsible for:

  • Contractor workmanship

  • Installation errors

  • Supplier changes

  • Manufacturing variations

  • Product availability

  • Budget overruns

  • Structural or technical issues

Liability is limited to the value of the service purchased.

12. Third-Party Products & Suppliers

  • Recommendations are provided in good faith.

  • Decor Archive is not responsible for third-party quality, delivery, pricing, or performance.

  • Clients should independently verify suitability.

13. Client Responsibilities

Clients are responsible for:

  • Accurate measurements

  • Technical verification

  • Regulatory compliance

  • Professional consultation where required

  • Project management and execution

14. Privacy & Data

  • Client data is used solely for service delivery.

  • Information is handled in accordance with UK data protection law.

  • Data is not shared without consent.

15. Agreement

  • By purchasing a service, the client confirms that they have read, understood, and accepted these Terms & Conditions.

  • Acceptance is required prior to checkout.